Contact
Speak with our team.
Whether you are considering a first mandate or you already hold an account, you will reach a person who can answer directly rather than a general queue.
Private client enquiries
private.clients@milfordasset.com
New mandates, plan suitability and onboarding questions.
Existing clients
client.service@milfordasset.com
Account servicing, statements, funding and activation support.
Compliance and complaints
Compliance enquiries, complaints, review requests and formal response coordination.
Registered office
Milford Asset Client Services
Office hours: Monday to Friday, 9:00 to 17:00.
Security reporting
Report suspected vulnerabilities, suspicious messages or account-security concerns through this monitored channel.
Media and partnerships
communications@milfordasset.com
Media questions, partnership enquiries and official company communications.
Enquiry form
Send us a message
Please do not include account numbers, passwords, identity documents or any other sensitive information in this form.
Before you contact us
Answers to the most common questions.
How do I open an account?
Start with an introductory discussion so we can confirm suitability. If we proceed, digital onboarding collects the identity documentation required in your jurisdiction, followed by compliance review and senior approval.
What are the minimum and maximum amounts?
Each plan sets its own subscription range, from 96 USDT at the entry tier to 20,000 USDT at the extended tier. The full range is on the investment plans page.
How does the referral programme pay?
5% of a referred client's first settled deposit is credited to your available balance, paid once per referred client, for direct referrals only.
Can I withdraw before a term ends?
No. Positions run for their stated term and cannot be redeemed early. Only commit capital you can leave in place for the full duration.
How do I report a problem with my account?
Contact the existing client address above. If the matter is unresolved, escalate to the compliance address, and then to the external dispute-resolution scheme listed in this page's footer.